Last updated: August 2026
Pre-Roll Tubes Company respects your privacy. This Privacy Policy explains what information we collect through prerolltubes.com, how we use it, and when it may be shared with service providers that help us operate our website and process wholesale orders.
Information We Collect
When you use our website, request information, create an account, or place an order, we may collect information such as:
- Name
- Company name
- Billing and shipping address
- Email address
- Phone number
- Account login information
- Products and quantities ordered
- Order and transaction history
- Shipping destination and freight-related information
- IP address, browser information, and basic website usage data
We may also collect information you voluntarily provide through contact forms, customer service communications, or other website forms.
Orders and Checkout
When you place an order, we collect the information necessary to process and fulfill that order. This may include billing information, shipping information, company details, products purchased, quantities, and order history.
Payment information may be processed by third-party payment providers. Pre-Roll Tubes Company does not necessarily receive or store your complete credit card information.
Shipping and Freight Quotes
We may share information necessary to obtain freight rates and arrange transportation with shipping providers, freight brokers, and related technology providers.
This may include:
- Shipping origin and destination
- ZIP or postal code
- Product quantities
- Shipment weight and dimensions
- Pallet information
- Delivery requirements
We intend to use FreightQuote/C.H. Robinson and related freight-rate technology to provide shipping estimates and arrange freight services.
Customer Accounts
Customers may choose to create an account to make ordering and managing account information easier.
If you create an account, we store the information you provide in your customer profile and order history. You may review or update certain account information through the website.
Cookies
Our website may use cookies and similar technologies to:
- Maintain shopping cart contents
- Remember account login sessions
- Support checkout functionality
- Remember website preferences
- Improve website performance and security
WooCommerce and WordPress may place cookies necessary for account, cart, and checkout functionality.
Analytics and Website Performance
We may collect technical information about how visitors use the website, such as browser type, device information, IP address, pages visited, and referring pages.
This information may be used to maintain security, diagnose technical issues, improve website performance, and understand how visitors use the site.
Who We Share Information With
We may share information with service providers when necessary to operate the website or fulfill an order, including:
- Website hosting providers
- Payment processors
- Freight and shipping providers
- Freight-rate technology providers
- Email and communication providers
- Website security and technical service providers
We do not sell customer personal information to advertisers.
Data Retention
We may retain customer, account, transaction, and order information for as long as reasonably necessary to operate the business, maintain business records, comply with legal or tax requirements, resolve disputes, and provide customer service.
Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain personal information.
Some information may need to be retained for legal, accounting, tax, fraud-prevention, or business-record requirements.
Data Security
We use reasonable administrative and technical measures intended to protect customer information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Services
Our website may use third-party services such as WooCommerce, payment processors, freight providers, and website hosting or security services.
Those providers may process information according to their own privacy policies and terms.
Changes to This Policy
We may update this Privacy Policy as our website, services, or legal requirements change. Updates will be posted on this page with a revised effective date.
Contact Us
For privacy-related questions or requests, contact:
Pre-Roll Tubes Company
Email: [FINAL COMPANY EMAIL]
Business address: [FINAL BUSINESS ADDRESS]